This Privacy Policy explains how NYC Black Cars collects, uses and protects the personal information you provide when using our website and services.
Information We Collect
We may collect the following information when you submit a booking request, contact form or other inquiry:
- Name and contact details (email address, phone number)
- Pickup and drop-off locations, dates and times
- Flight details for airport transfers
- Any notes or preferences you choose to share
How We Use Your Information
We use your information to:
- Process and manage your bookings
- Send booking, payment and confirmation emails
- Improve our services and customer communication
- Respond to support requests and questions
Data Security
We take reasonable steps to protect your personal information from unauthorized access, use or disclosure. Payment information may be processed securely through third-party providers (such as Stripe) and is not stored directly on our website.
Cookies & Website Analytics
Our website may use cookies and basic analytics tools to understand how visitors use the site and to improve user experience. You can adjust your browser settings to control or disable cookies.
Sharing Your Information
We do not sell your personal information. We may share data with trusted third parties only when necessary to deliver our services, process payments or comply with legal obligations.
Your Rights
Depending on your location, you may have rights to request access, correction or deletion of your personal data. To make a request, please contact us using the details on our Contact page.