If you need help booking a ride, changing an existing reservation or getting a quote for corporate or group travel, the NYC Black Cars team is here to help.

Call or Email Us

Phone: +1 202) 750-5757

Email: [email protected]

Our dispatch team monitors flights, traffic and schedules to keep your trip on time. For urgent same-day bookings, please call us directly.

Online Booking & Ticket Status

• To request a new ride, use the booking form on our Home page.
• To check your booking status, visit our Booking Status page with your Ticket ID.

Contact Form

Use the form below for quotes, special requests, corporate account inquiries or event transportation planning. Please include as many details as possible: pickup location, drop-off location, date, time, number of passengers and luggage.

Service Hours

Our black car service operates 24/7 for pre-booked rides. Office and support hours may vary on holidays, but we always monitor scheduled trips and flights.